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View Full Version : The Body Shop - what a crock!



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katie
Jun 22nd, 2005, 08:53 AM
A friend bought me some Body Shop lip balm the other day, especially because she knows it's 'cruelty-free'. To my dismay however, upon reading the ingredients I found out it has bloody lanolin in it!!! I am so utterly disappointed, as I thought (naively..) that The Body Shop wouldn't be using animal-sourced ingredients in their products. Was talking to a friend the other day who is a caterer, and at the body shop AGM (or whatever they call it) here in Australia last year they apparently were serving a selection of beef, pork and chicken and out of about 150 attendees only *two* ordered vegetarian meals!! Well needless to say they have lost a good customer... :mad:

karen
Jun 22nd, 2005, 09:24 AM
I just did a research assignment on The Body Shop - not necessarily the "environmentally friendly", "animal loving", "natural" company their campaigns suggest. (Plenty of info available on the web)

snaffler
Jun 22nd, 2005, 09:47 AM
The Body Shops only policy is they don't test their products on animals thats it, they are the biggest bunch of fakes going - all that corperate identity is bullshit.

Screw tham shop at LUSH same prices better products and a massive range of vegan products and a few veggie products.

No animal testing
No animal abuse

Big up lush

veganblue
Jun 22nd, 2005, 10:24 AM
Recently while getting their hemp moisturising handcream for my Mum (her request) I enquired about their products and while the staff were friendly and helpful it was not promising - so many things there are vegan unfriendly; even their body brushes contain natural bristle which is pig hair!

On a happier note I received a parcel in the post today from the wonderful people at Lush! I emailed them with an enquiry regarding my favorite soap that's no longer on their website www.lush.com.au and they are not making it any longer!! Several days later I was sent another email saying they had located the last of it in one of their stores so now I have enough "Middle Earth Turns To Rock" to last me the next decade! :D :D :D Well - if I eke it out carefully.

Their other things are great including the henna colour bars that I am yet to play with but smell wonderful.

They sent a courtesy bath bomb (The Sicillian) - all I need now is a bath tub! :D

High quality products - vegan sensitive company and fun to boot!

(ok ok - I am excited :))

Nivvie
Jun 22nd, 2005, 01:53 PM
So I rush off to Lush to place an order and two of the tihngs I wanted have lanolin and beeswax in.

I bloody give up!

I'm inches away from getting out a saucepan and making my own stuff.

(Which I actually used to do as a child, once I spent an enormous amout of time and resourses making one tub of rose moisturiser, sold it to my ma at an inflated price, the had to give her a refund when she noticed what I'd done to the roses.)

mememe
Jun 22nd, 2005, 02:31 PM
I'm inches away from getting out a saucepan and making my own stuff.

(Which I actually used to do as a child, once I spent an enormous amout of time and resourses making one tub of rose moisturiser, sold it to my ma at an inflated price, the had to give her a refund when she noticed what I'd done to the roses.) That is SO cute! :p

mememe
Jun 22nd, 2005, 02:34 PM
A friend bought me some Body Shop lip balm the other day, especially because she knows it's 'cruelty-free'. To my dismay however, upon reading the ingredients I found out it has bloody lanolin in it!!! I am so utterly disappointed, as I thought (naively..) that The Body Shop wouldn't be using animal-sourced ingredients in their products.

Same thing happened to me, and I didn't have the heart to tell him the lipbalm was unsuitable for me (beeswax).

I am very disappointed in the BS too, it hardly takes much to refrain from using animal products, does it!!!!!

Roxy
Jun 23rd, 2005, 03:45 AM
I don't see what everyone's big gripe with The Body Shop is. I find them to be a much more ethical company than other personal care/cosmetic companies.

I purchase a number of their products, which are vegan.

The Body Shop never proclaimed to be a vegetarian company - so it would only be common sense to check the ingredient listing before you purchase.

They are against animal testing, they support community trade, activate self esteem, defend human rights and help protect our planet. You can read about that here (http://www.thebodyshop.ca/home.asp?Lang=EN&CName=Home)


What we’re doing
We do not test our products or ingredients on animals nor do we commission others to do so. To ensure the safety of our products we use alternative ‘non-animal’ tests such as micro-biological analysis using computer modelling and controlled testing on carefully monitored groups of human volunteers. We rigourously monitor all of our suppliers and strictly enforce our Against Animal Testing policy. As a result, we’ve been recognized by the animal protection movement’s prestigious International Standard of Compassion - the only cosmetics company in Canada to receive such recognition.

In addition to our own purchasing practices, we lobby the government to effect change and encourage the use of alternative tests in the cosmetics industry. We also campaign to raise public awareness and dispel the myths around various “cruelty-free” claims.

tipsy
Jun 23rd, 2005, 04:00 AM
I don't see what everyone's big gripe with The Body Shop is. I find them to be a much more ethical company than other personal care/cosmetic companies.

I purchase a number of their products, which are vegan.

The Body Shop never proclaimed to be a vegetarian company - so it would only be common sense to check the ingredient listing before you purchase.

They are against animal testing, they support community trade, activate self esteem, defend human rights and help protect our planet. You can read about that here (http://www.thebodyshop.ca/home.asp?Lang=EN&CName=Home)

Yeah, Roxy, but they claim to be "cruelty free"

im sure we all feel the same about using animal ingredients, and that is cruel if you ask me.

Geoff
Jun 23rd, 2005, 04:32 AM
I agree with Roxy. I have never seen / heard any claim by the Body Shop to be 'cruelty free' and I lived with a Body Shop employee (who's vegetarian) for some time.
They only claim to be 'against animal testing' They also puchase a lot of their ingredients in the 'developing world' and pay a fair price.
If you're going to say that anything that isn't perfect is 'a crock' you're just going to discourage those who are trying to do the right thing.
There are no totally ethical companies to my knowledge.
The vegan products that you buy were probably delivered by a truck whose driver had no compunction in mowing down any kangaroo that got in his way.

katie
Jul 5th, 2005, 05:15 AM
point taken Roxy & Geoff - I guess I was just so disappointed, as i thought (assumed) that Body Shop would be a bit better than this. I think the worst part of it was the AGM stuff - and the meat wasn't even free range or organic or anything. I guess they need a bit of education on what factory farming does (well, to start with anyway!) - I wonder whether they'd be in favour of supporting extreme animal cruelty, massive environmental pollution, loss of jobs, corporate greed.... blah blah. I think it's letter-writing time... :-)

tasha
Jul 5th, 2005, 06:32 AM
This is the one thing I am totally confused with--which products to buy and from which companies!

Latley, I've been trying to buy products that have the little emblam on the back stating that they do not test on animals.

As for the ingrediants--I get so confused with the lingo...I look up these words, then I forget which ones I looked up by the time I get to the store.

Ah well, I try my best. I do love lush products...wish we had one here. My hubby always picks stuff up when he is in Toronto (which is all of the time!).

There probably isn't a "perfect" company out there, or at least few and far between, but at least I can try to avoid the ones who I know are doing wrong.

cedarblue
Jul 5th, 2005, 07:54 AM
in cambridge, uk, the body shop and lush shop are next door to each other!
lush always seems to have more customers in it than the BS.

just_a_grrrl
Jul 24th, 2005, 09:23 PM
I was at the body shop and I asked if something I was buying was vegan and the girl working there said taht EVERYTHING was vegan. I bought a few things and then when I got home realised that none of it was actually vegan.:mad:

TheFirstBus
Jul 24th, 2005, 09:51 PM
I find it quite ironic sometimes. I purchased soap that wasn't tested on animals but I found out it had tallow in it. So its kinda like "we won't hurt the cute fluffy bunnies, but kill cows? yeah we'll do that"

twinkle
Jul 24th, 2005, 10:27 PM
I was at the body shop and I asked if something I was buying was vegan and the girl working there said taht EVERYTHING was vegan. I bought a few things and then when I got home realised that none of it was actually vegan.:mad:

Yeah, I had a similar experience yesterday - I was looking for some bronzing powder and I thought Aveda were largely vegan and I asked the assistant - she said everything was vegan, then I spotted loads of things with beeswax and honey in them.

The annoying thing was that she didn't say "ooh, I didn't realise vegans don't use honey" or something like that, which I would have understood. She just went "oh, yes, all the lipsticks have honey or beeswax in them but everything else is fine" - then I found a load of hair stuff with honey in as well! and couldn't resist pointing it out (not in a nasty way, but I just wanted to make her aware that she'd just mislead me), and she was totally unfazed. Probably bad training, to be fair to her.

twinkle
Jul 24th, 2005, 10:29 PM
At least Beauty Without Cruelty are actually without cruelty and state their 100% veganness now (after having silk in some of their foundations for ages - I could never understand that). I have a couple of lipsticks and an eyeliner from them, and their tinted moisturiser is rather nice too. Luckily they have a section in Fenwicks near me.

tipsy
Jul 24th, 2005, 11:54 PM
I was at the body shop and I asked if something I was buying was vegan and the girl working there said taht EVERYTHING was vegan. I bought a few things and then when I got home realised that none of it was actually vegan.:mad:

yeah, ive had this experience too.

at Origins.... they have this whole "natural" thing going on... so i thought maybe more of thier products would be plant based......nope.

at the sales girl was like "no there are not animal products in our items" while i pointed out the words glycerin and lanolin!!!

HELLO! DUH!!! :eek:

Roxy
Jul 25th, 2005, 04:55 AM
I was at the body shop and I asked if something I was buying was vegan and the girl working there said taht EVERYTHING was vegan. I bought a few things and then when I got home realised that none of it was actually vegan.:mad:

That really, REALLY sucks! I hope you took the items back and made a fuss about being misled into believing that all of their products were vegan. The girl probably didn't even know what the word "vegan" meant.

just_a_grrrl
Jul 25th, 2005, 03:27 PM
^I think that they girl may have thought that they were vegan, but didn't care that much and didnt want to have to look into to it so she just said that they were. I'm pretty sure that they get commission at the body shop and she didnt want to tell me that it might contain animal products.

Lilyvazz
Sep 1st, 2005, 09:41 AM
OMG! I can't belive that of one of the shops i trusted they have betrayed all of us, they deserve to be sued. When you buy their products u expect them to be not tested on animals. I'm so disappointed in them! :mad: :eek:

Geoff
Sep 1st, 2005, 10:06 AM
OMG! I can't belive that of one of the shops i trusted they have betrayed all of us, they deserve to be sued. When you buy their products u expect them to be not tested on animals. I'm so disappointed in them! :mad: :eek:
Are you saying that Body Shop has products that are tested on animals? Can you name them?

Veganbear
Sep 1st, 2005, 11:03 AM
I was at the body shop and I asked if something I was buying was vegan and the girl working there said taht EVERYTHING was vegan. I bought a few things and then when I got home realised that none of it was actually vegan.:mad:

This girl did that to me too! I didn't believe her--I've never seen an all-vegan store. She was showing us this tea tree stuff, and I asked if it was vegan, and she said everything was. Liar. At least I knew better. The 2 things I got appeared vegan. I e-mailed the Body Shop when I got home, and this what they said:

Dear Customer,

Thank you for your email and interest in The Body Shop! The Body Shop(r) is
not a vegetarian or vegan company. However the vast majority of our
products contain no animal derived ingredients.

We aim to avoid the use of animal-derived ingredients wherever possible and
specify non-animal ingredients whenever there is a choice. All our soaps,
for example, use a vegetable base rather than the commonly used animal-fat
base.

Gelatin, beeswax, honey, milk, shellac and lanolin are the only product
ingredients knowingly used by The Body Shop(r) which do not comply with the
most current definition of Vegan. Where synthetic forms or derivatives of
these materials are available, such as lactic acid, these are always
specified for our formulations.

Please know that all product ingredients are posted online at
www.thebodyshop.com. Once you have clicked on the product you are
interested in, select the "All Ingredients" tab found below the product.

Feel free to contact us again if you have any further questions.

Sincerely,

Genetta Bullock
Customer Care Coordinator
Americas Region

mememe
Sep 1st, 2005, 12:11 PM
That's quite a good response to me, I think it shows that they do know what they are talking about in head office (not the staff though - abysmal!!!) but it really frustrates me that a company I see as 'green' can't go that one more step and go properly vegan - it's just not that difficult, is it, and think what a wider target audience they would reach.

ConsciousCuisine
Sep 1st, 2005, 12:15 PM
The Body Shop's products are far from "natural"...they are full of toxic chemicals and synthetics. I wouldn't ever use anything they make, unless of course, they come up with a truly natural, truly vegan product!