Has anyone heard from Pret yet? I got a reply last night - it was sent twice and then an e-mail recalling it. This is the text:
Hi Anne,
We've made some significant changes to the way some of our shops operate (we've done
this to a number of our shops). A number of shops are now a 'Local Pret'.
Customers enjoy 'local Pret' in a different way to the 'takeaway' Pret; they chill
out, sit in comfort, chat, gossip and read newspapers.
We refined the menu in order to reduce the amount of food that ends up in the bin at
the end of the day. Our shop teams now concentrate their efforts on making the most
popular sandwiches, salads, wraps and baguettes. As a result of this, the ranges we
can offer have had to change slightly too as all our food is made fresh on site
every day. In addition, it is true that during specific seasons some pre-existing
products will be replaced with the new seasonal alternative.
I hope we haven't upset you too much. We do review our menus regularly and we will
monitor customer feedback on these changes. Thanks again for contacting us about
this.
Regards,
Rose.
Seems like a stock reply, no reference to vegan products at all. I'll wait till Monday to see if I get a proper reply and if not, will contact them again.
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