After several email exchanges with the UK distributor of Tofutti,
I am happy to say that they've convinced me it is vegan.
Unfortunately, this only clarifies the issue for europe, not the US.
Here are the key points:
"This is to confirm that we do not use Bone Char for filtereing our
sugar in any of the cheeses that we offer."
I then asked him to confirm if this was just the soft cheeses.
"Yes I can confirm that even though they are produced in the US all
our products including the Frozen Desserts, are specially produced
for us according to European standards and none of them contain
sugar that is filtered through Bone Char. So all our products are
absolutely Vegan and you can use them without any hesitation."
ME: You said "So all our products are absolutely Vegan". As not all
your products are even labelled vegan (for obvious reasons), please
confirm that you actually meant "all of your products which are
labelled vegan are absolutely vegan. "
"All products that we distribute in Europe are marked as suitable for vegans "
ME: Please clarify the situation with regard to the conflicting
statement from Tofutti US that I sent you earlier. Unless you can
explain how they gave a different answer back in July then I'm afraid
we are no further forward as one of you has to be wrong.
"As far as the statement by Tofutti USA is concerned the contradiction arises only because they may have been talking about products on sale in the USA. I can assure you that all products distributed in Europe are produced according to European standards and are therefore all of them are suitable for Vegans. "
ME: You said " none of them contain sugar that is filtered through
Bone Char". Please confirm that this is not done by any other party
before the sugar is supplied to you. That you either buy raw
unrefined sugar, or that you buy sugar which you can guarantee was
not bone-char filtered.
"The sugar used in our products is organic raw cane sugar which has obviously not been refined using bone char."
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